Privacy Policy

Updated August 19th, 2026

Kushala Yoga Ltd.
Business Address: 3032 Saint Johns Street, Port Moody, BC V3H 2C5
Email: inquiry@kushalayoga.com
Phone: 604-461-9642
Website: www.kushalayoga.com

1. Introduction

Kushala Yoga Ltd. (“Kushala Yoga”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our members, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with British Columbia’s Personal Information Protection Act (PIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and other applicable privacy laws.

This Privacy Policy applies when you access or use our website, Kushala Yoga mobile application, member account services, in-person classes, workshops, teacher training programs, online content, and related services.

2. Information We Collect

We collect the following types of personal information:

2.1 Personal Identification Information

Full name
Email address
Phone number (optional)
Physical address (optional)
Date of birth (optional, for age verification purposes)

2.2 Payment Information

Credit card or payment details (processed securely by Stripe, our payment provider; we do not store this information). Kushala stores transaction records such as purchases, passes, payment status and order history, while full card details remain with the payment processor.

2.3 Usage Data

Information about how you interact with our website, mobile app, and online services. This may include technical information such as your IP address, browser or device type, operating system, pages or screens viewed, and the date and time of your interactions. When you use the Kushala Yoga app, we may also process information related to your account activity, such as class reservations, waitlists, class attendance and history, pass information, order history, and notification preferences. We use this information to provide and maintain our services, support account functionality, troubleshoot technical issues, and improve the user experience.

2.4 Health Information

Information you voluntarily provide regarding medical conditions or injuries that may affect your participation in our classes or workshops.

2.5 Device and Notification Information

Information such as device type, operating system, app version, and push notification tokens used to deliver requested notifications and reminders.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide yoga classes, workshops, teacher training programs, online resources, and mobile app features, including class schedules, reservations, waitlists, class history, passes, and account services.
Account Management: To create and maintain your account, authenticate users, manage profile information, and provide access to account-specific information and services.
Payment and Transaction Processing: To process membership fees, workshop fees, merchandise purchases, and other transactions, and to maintain related order and purchase records. Payment card information is processed by our payment providers and is not stored by Kushala Yoga.
Communication: To respond to inquiries, send booking confirmations, class reminders, service notifications, and updates about your account, services, or policies.
Marketing: To send newsletters, promotions, and special offers where permitted. You can opt out of marketing communications at any time.
Health and Safety: To help ensure your safety and accommodate relevant medical conditions or accessibility needs during participation.
Service Improvement and Technical Support: To understand how our website, app, and online services are used, troubleshoot technical issues, maintain security and reliability, and improve the user experience.
Legal and Administrative Purposes: To maintain business and transaction records, comply with legal, tax, accounting, and regulatory obligations, and protect the rights, safety, and security of Kushala Yoga and its users.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share personal information only where reasonably necessary for the operation of our services, including in the following circumstances:

Service Providers: With trusted third-party service providers who help us operate our website, mobile app, membership systems, communications, payment processing, hosting, and other business services. These providers may include payment processors, email and notification services, hosting providers, and other technology partners. They are permitted to use personal information only as necessary to provide services to us and are expected to protect it appropriately.
Legal Requirements: Where required by law, regulation, legal process, subpoena, court order, or a lawful request from a government authority.
Health and Safety: Where reasonably necessary to protect the health, safety, or well-being of our clients, staff, instructors, or the public.
Business Operations: In connection with a business reorganization, merger, sale, financing, or transfer of all or part of Kushala Yoga, provided that personal information continues to be handled in accordance with applicable privacy requirements.
With Your Consent: Where you have specifically asked or authorized us to share information with another person or organization.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, modification, misuse, or destruction.

Our security practices may include:

Secure payment processing through PCI DSS-compliant payment providers
Encryption of information in transit using SSL/TLS
Restricted access to personal information based on business need
Authentication and access controls for member accounts and administrative systems
Use of reputable hosting, technology, and service providers with appropriate security safeguards
Reasonable monitoring, maintenance, and updates to help protect our systems and services

Despite these measures, no method of transmission over the Internet, mobile network, or electronic storage is completely secure. We therefore cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, and meet our legal, accounting, tax, and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected. For example, transaction and business records may be retained for longer periods where required for accounting, tax, or legal purposes.

When personal information is no longer reasonably required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

7. Your Rights and Choices

Subject to applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and PIPEDA where applicable, you may have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Withdrawal of Consent: Withdraw consent to certain collections, uses, or disclosures of your personal information, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide some services.
Deletion: Request deletion of personal information that is no longer required for the purposes for which it was collected, subject to legal, accounting, contractual, or other legitimate retention requirements.
Marketing Preferences: Opt out of promotional or marketing communications at any time. You may still receive service-related communications, such as booking confirmations, account notices, or class reminders.
Account and Notification Preferences: Update certain account information and notification preferences through your account or app settings, where available.

To exercise these rights or ask a question about how your personal information is handled, please contact us at inquiry@kushalayoga.com or 604-461-9642.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support website functionality, remember preferences, understand how the website is used, and improve our services. These technologies may collect information such as browser type, device information, IP address, pages visited, and interactions with the website.

You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Disabling certain cookies may affect the functionality of the website.

Our mobile app may use similar technical identifiers or device information where necessary to support app functionality, account authentication, notifications, security, and service reliability. We do not use these technologies to sell personal information or for cross-app or cross-website advertising tracking.

9. Third-Party Links and Services

Our website and mobile app may contain links to, or integrate with, third-party websites and services. These may include payment providers, video or meeting platforms, social media platforms, or other external services.

When you access a third-party website or service, its own privacy practices and terms apply. Kushala Yoga is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you choose to use.

10. Children’s Privacy

We take the privacy of children and youth seriously. Where a child or youth is not able to provide meaningful consent to the collection, use, or disclosure of their personal information, we will seek consent from a parent or legal guardian as required by applicable privacy laws.

We encourage parents and guardians to be involved when children use our services or create an account. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete or otherwise appropriately handle that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

Where appropriate, we may provide additional notice of material changes through our website, mobile app, email, or other reasonable means. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: inquiry@kushalayoga.com
Phone: 604-461-9642 | Text: 604-330-9642
Mail: 3032 Saint Johns Street, Port Moody, BC V3H 2L8

Kushala Yoga Ltd.